delivery policies and returns

Background info

Welcome to the Official Sprinklez Bud! We’re thrilled to offer you our delicious and unique products. Our goal is to ensure a smooth shopping experience and prompt delivery. Below, you’ll find our shipping policy, detailing our commitment to handling your order with care and efficiency.

Destinations

The Official Sprinklez Shop ships both within the United States and internationally. Please be aware that shipping rates and delivery times may vary depending on the destination country.

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Delivery Service Details

Delivery Categorization

– Delivery service will be categorized based on the recipient’s precise location within the United States.

– Shipping expenses vary based on the preferred delivery method selected on the website, such as priority or overnight shipping.

Brooklyn Delivery

– Delivery within the Brooklyn area will be completed within 15 minutes of payment and address confirmation.

– The receiver will be provided an accurate delivery time upon completing payment via live chat, company email, or phone number.

– All orders in the Brooklyn area must be completed within 24 hours, or they will be cancelled.

Bronx Delivery

– Delivery within the Bronx area can be either drop-off or via postal mail, depending on the receiver’s preference.

– This is done to ensure the maximum guarantee and safety of both the delivery agent and the receiver.

– All Bronx deliveries must be completed within a maximum of 45 minutes.

– Bronx orders will be processed immediately upon receiving the order, and the appropriate time and location for delivery will be provided by the receiver.

Queens, Harlem, and New York City Deliveries

– Deliveries within Queens, Harlem, and the rest of New York City are processed and delivered on the same day based on the receiver’s instructions.

– The location and time of delivery must be communicated by the receiver via the main communication channels (live chat, email, or phone number).

– Customers are advised to message the company immediately after placing an order to confirm the processing of their order for delivery.

Deliveries Outside New York

– Orders outside of New York are processed on the same day, but the delivery time may vary depending on the location.

– Same-day delivery is possible for areas surrounding New York if the order is processed early; otherwise, delivery will commence the next day, excluding Sundays.

– Delivery prioritization will be based on the receiver’s preferred method, such as postal mail or priority/overnight shipping.

Brooklyn Order Pricing

– For all orders within Brooklyn and New York that only require delivery and not shipping, the total order sum will be calculated excluding the $25 shipping fee added at the checkout page during the ordering process.

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WE ALSO….

We provide reliable shipping services to all U.S. states, with every order fully insured for your peace of mind. In the event a package is reported missing, stolen, or damaged, we will either issue a full refund or reship a replacement to your address at no additional cost. Our goal is to guarantee a smooth, worry-free delivery experience for every customer.